Support
Questions about skills, backups, apps, your account, or billing? We're here to help.
Contact us
Email [email protected].
To help us answer quickly, include:
- your SkillSafe username;
- the skill or app involved, as a link (for example
https://skillsafe.ai/skill/@you/my-skill/orhttps://my-app.skillsafe.ai/); - what you did and what happened, including any error message;
- for an API or agent error, the
request_idfrom the response'smeta.
Never send an API key, password, or other secret. We will never ask for one.
Security issues
To report a vulnerability in SkillSafe, or a malicious skill or app, email [email protected]. Our security contact details are also in security.txt, and the rules our scanner applies are on the security page.
Find answers
- Using SkillSafe: the documentation and the quickstart.
- API keys and agent sign-in: manage keys at account keys; agents start with auth.md.
- Deploying apps: the agent guide at deploy.skillsafe.ai/llms.txt.
- Plans and billing: pricing, and your balance and history under billing.
- Codex and Gemini CLI plugin: report problems at github.com/skillsafe/skillsafe-plugin.